About Us
WDS Green Energy formed in 2010. Since then we have installed over 1500 heat pump systems at every scale, ranging from 3.5kW – 160kW systems. During this time we have carried out a wide ranging variety of works, including air source, ground source & water source heat pump installations.
The core of our team have been in place since the very start and we all adhere to the same objective of delivering our customers a high end service from start to finish.
All of our works are carried out by our ‘in house’ team of heating engineers that have huge experience in the heat pump industry.
We are very well placed within the industry and plan to continue to be here for a long time to support our customers, new and old
How do we choose what heat pumps to install?
Manufacturers
Over the last 15 years we have had experience with almost every different supplier of heat pumps in the UK. We’ve come to know what is most important when choosing which heat pumps that we want to recommend to our customers. We are completely independent but there are good reasons why we would choose some manufacturers over others.
These are the main factors which we consider:
A strong UK base with excellent aftersales support
We appreciate that sometimes things do go wrong and what is most important to us is how quickly any issues are rectified. Nobody wants to be left waiting weeks for a replacement part or service engineer to attend. Although we have a vast wealth of knowledge when it comes to heat pumps we do occasionally rely on the support of manufacturers and want that service to be as quick and efficient as possible.
Efficiency
Obviously, the reasoning for many people wanting to install a heat pump system is to benefit from the efficiencies that they provide. Heat pumps that are able to offer high seasonal performance figures both on paper and in real life is what everyone is looking for.
Reliability
You can be as efficient as you like, but if you are not reliable this isn’t much good to anyone! We use large manufacturers with strong heating backgrounds. Sound engineering processes, developed over decades gives us the confidence in the products that we are installing.
Noise
We understand that noise is a determining factor for many of our customers and you can definitely tell the difference in sound between some of the earlier models that we installed compared to the ones we use today! Quieter is always better and all the heat pumps we install are certainly at the lower end when it comes to sound.
Aesthetics
We are not too vain but obviously we do like our heat pump systems to look as slick as possible!
Renewable Energy Consumer Code
The aim of the Renewable Energy Consumer Code is to ensure that consumers wishing to install a small-scale heat or power generation unit for their homes have the necessary confidence and service standards so that they can make an informed choice.
Who are Members of the Code?
RECC members are firms selling or leasing small-scale renewable or low carbon heat or power generation unit who have agreed to comply with the Renewable Energy Consumer Code. The Code is backed by the Trading Standards Institute (TSI) as part of a self-regulation initiative, the Consumer Codes Approval Scheme. TSI has set out the core criteria for consumer codes in its Core Criteria and Guidance which you can find here.
The Consumer Code, the Consumer Guidelines and the other guidance documents on the website are designed to help consumers get advice on generation solutions without being subjected to negative marketing/sales tactics, and to ensure high standards of service before, during and after a contract is agreed.
Use the RECC site to find a Code member in your area, or to check if your current supplier is a member.
Firms wishing to become members can download an application form here.
What is a small-scale heat or power generation unit?
Small-scale heat or power generation units are small-scale devices which enable you to generate your own heat or power from renewable or non-renewable, low carbon sources.
For example, these can include photovoltaic solar panels, small-scale wind and hydro powered generating units, ground or air source heat pumps, solar water heating panels, boilers or combined heat and power units fuelled by wood chips.
These units have the potential to reduce your energy bills, reduce the impact you have on the environment, and maybe even give you the ability to sell your electricity back to the grid. They also help reduce our dependence on large generating plants located far from where you live.
Useful Information for consumers
It is important that consumers have full information about the upfront costs, the running costs and the expected performance before they agree to buy or lease a small-scale heat or power generating unit. Code members have agreed to provide this to consumers in an easy-to-understand format. RECC Guidance for Consumers section has some useful information for anyone thinking about buying a generating unit for their home, community building or small business.
About the Consumer Code
The Consumer Code links closely to the Microgeneration Certification Scheme installer and product certification scheme. Both of these are run by the Licensee, Gemserv, on behalf of Government Any member of the Code member, including all those working on their behalf, are expected also to comply with these schemes, or if they sub-contract the work, to ensure that those that carry out the work on their behalf comply with these schemes.